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FLORENCE, ITALY IN CHICAGO

Florence, Italy is one of the best food cities in the world.  The food of Florence focuses on simplicity and high-quality ingredients.  This is most true when it comes to the street food of Florence. After living in Florence and falling in love with the street food, our family decided to bring the experience we fell in love with in Florence to Chicago.  We offer Simple, Authentic, Homemade food every day.  

Our unique homemade schiacciata bread is made fresh everyday and can only be found in Italy and at Firenze Italian Street Food. We use authentic meats and cheeses inspired by Italy and prepare our homemade roasted vegetables and sauces daily to create simple and delicious food. We hope that by trying our food we can transport you temporarily to the great culinary city of Florence, Italy.

FIRENZE CATERING

We cater all around chicago!

We pride ourselves on consistently delivering exceptional catering food, while striving to always be on time with an accurate order.

Our catering is guaranteed to be a hit at your next meeting or event!

To place a catering order:

1. Click the link above to use our online ordering platform

2. Email us at catering@firenzestreetfood.com or fill out the form below

3. Call or Text us at 847.440.4867

want to order catering over email?

Please fill out the form below, call us at 847.440.4867, or email us at catering@firenzestreetfood.com

 FAQs

What is your loyalty program and how do I sign up!?

We are proud to be able to offer a catering loyalty program for those who order ahead. Sign up an account (HERE), and every time you order advance catering under your account, you will earn money back in the form of an Amazon Gift Card.  Once you reach $25.00 worth of rewards, your Gift Card will be redeemable.

In order to redeem your gift card, log into your account and go to your user dashboard.  There will then be a button which will prompt you to redeem your gift card. PLEASE make sure you create an account with us before ordering in order to earn points!! Email or call us with any questions.

What if I placed an order ahead of time but now need to cancel it?

All orders cancelled within 12 hours of the delivery time and date is subject to 100% charge. However, we do understand things happen, so please email us or give us a call at 847.440.4867 if you need to cancel your order less than 12 hours and we will be reasonable getting you a good solution!

Is there a cutoff for when I can place a catering order?

We appreciate all catering orders placed 4 or more hours in advance!  However, if you would like to place a last minute order, you can certainly do so by going through our partner Chownow (click link here).  Please note that last minute orders are outsourced to drivers through Door Dash, and Door Dash is responsible for their driver being on time. Order ahead to guarantee your order is on time (we typically deliver those internally)!

Can I make changes to my catering order after it has been placed?

Absolutely.  Just log into your account to make any order changes you need.  We allow changes up to 2 hours before the delivery window. For orders placed through ChowNow (less than 4 hours in advance), please call us for any last minute changes.

What are your catering delivery hours?

Our delivery hours are Monday-Saturday from 9am-4pm.  However, we are very flexible, so please call or email us if you would like us to deliver on a Sunday or during the evening and we will do our best to make it work!

Your Website isn’t working. How do I place an order?

Please email us at catering@firenzestreetfood.com, or call us at 847.440.4867. We guarantee we will get back to you as soon as we can, and that is usually within the hour during normal business hours.

What happens if there is an issue with my order upon delivery?

We work so hard to take the best possible care of each and every one of our customers.  However, mistakes inevitably will happen, even if they are few and far between.  In the event that something goes wrong with your order, please email us or give us a call immediately and we will work to rectify the situation ASAP. We value going above and beyond for those we have let down.

Do you charge a delivery fee for catering orders?

Yes.  All orders located within the City of Chicago have a 10% delivery fee included into the quote.  All orders for surrounding suburbs and towns are subject to an additional delivery fee based on the distance from our restaurant.  If you have any questions regarding our delivery fee, please don’t hesitate to reach out.

Can I still receive rewards if I place a catering order not through my Firenze Catering Account?

Yes, however our system isn’t set up to automatically detect this. If you would like to receive rewards on a catering order that was not placed through your Firenze Account (i.e. it was placed on ChowNow or in a phone call to us), please email us with confirmation of your order, and we will gladly give you the rewards you deserve had you ordered through your account.

Do you ever run out of food and if so, what should I do?

Firenze’s bread is baked fresh daily and requires hours of preparation in order for it to be ready to serve. When you order catering ahead, you can guarantee we will plan enough bread for you. Sometimes late in the day, we get so busy and may run out of bread before our store hours close. If this is the case, we are incredibly sorry! Please email us or let us know if this ever happens to you and we will do what we can to make it up and get you the experience you were hoping for!

Contact

Phone: 847.440.4867
Email: catering@firenzestreetfood.com

Chicago’s French Market
131 N. Clinton St.
Chicago, IL 60661

Hours:
Monday - Friday: 8am - 3pm (or until sold out)
Saturday: 10am - 3pm (or until sold out)
Sunday: Closed

Wicker Park / Ukrainian Village (temporarily closed)
2121 W. Division St.
Chicago, IL 60622

Currently closed to the public. We hope to re-open soon!